Warm air from the vents
The system is running and you can hear it, but the air coming out of the supply vents is not cool.
AC Repair
Landers Heating & Air Service supports residential and light commercial customers with air conditioning repair when cooling is weak, uneven, or not running the way it should during warm weather. The system is evaluated before a repair is recommended. Same-day service may be available when scheduling allows.
Cooling problems can show up in several ways. These are common reasons Newport News homeowners reach out about air conditioning service.
The system is running and you can hear it, but the air coming out of the supply vents is not cool.
Cooling runs for long stretches and the indoor temperature stays above where the thermostat is set.
Some rooms stay comfortable while others stay noticeably warmer, especially upstairs or on the sunny side of the house.
Cooling almost never shuts off during hot weather, even well after the house should have caught up.
Cooling starts and stops in short bursts instead of running a full cycle and satisfying the thermostat.
The thermostat is calling for cooling, but the outdoor unit does not start, or starts and then stops.
Air coming from the vents feels lighter or slower than it used to, even with the blower running.
A sound the system did not make before, or water showing up near the indoor unit, is worth having looked at.
Air conditioning is a system rather than a single part, so the same symptom can point in more than one direction. Warm air at the vents, for example, is a description of what you are experiencing — not an indication of which part of the system is responsible.
In general terms, cooling problems can involve categories such as:
These are general categories, not a diagnosis. Which one applies — and whether more than one is involved — is something that should be determined by evaluating the system, rather than assumed from the symptom alone. That is why the system is reviewed before deciding what repair is appropriate.
Cooling problems are not all handled the same way. This is the quickest way to tell where to start.
Start here when heating and cooling are handled by separate systems and the problem is on the cooling side. That is what this page covers.
A heat pump handles both heating and cooling, usually from a single outdoor unit. If one system does both jobs in your home, start there instead.
Start here if the problem is on the heating side rather than the cooling side.
If you are not sure which type of system you have, or which side the problem is on, this is the general starting point.
AC repair addresses a problem the system is having now. Seasonal maintenance is preventive service before cooling season, and maintenance plans include two visits per year.
Landers Heating & Air Service is veteran owned and operated, repair-first, and appointment-based. Jimmy Landers reviews each request himself and follows up to confirm the next scheduling step, so the person accountable for the recommendation is the person who runs the business.
Repair-first means the system is evaluated before options are discussed. Recommendations come after the system has been reviewed, not before it. Replacement is raised when repair is no longer the practical path — not as the opening move.
Same-day service may be available when scheduling allows. Emergency and after-hours AC repair service is available when needed.
Normal business hours are Monday through Friday, 9 AM to 5 PM. Emergency and after-hours AC repair service is available when needed, and weekend work is reserved for emergencies and scheduled emergency work.
For emergency or after-hours AC service, call Landers Heating & Air Service at (757) 940-8665. Same-day service may be available when scheduling allows.
Most cooling problems are repair questions, and repair is where the conversation starts. When replacement does come up, it is because repair is no longer the practical path — and that is a judgment made after looking at the system, not from a formula applied before anyone has seen it.
Factors that realistically matter in that decision include:
No two systems land in the same place on that list, which is why Landers Air does not quote a rule of thumb over the phone. Jimmy explains what he sees in plain language so you have the information to make the decision.
Landers Air handles AC repair for homes and for light commercial properties running comparable equipment. The approach is the same in both cases: review the system, then discuss the options that follow from what the review shows.
Landers Heating & Air Service services all residential and light commercial HVAC equipment and is a dealer for RUUD, HEIL, and ACiQ. You do not need to know the brand or model of your system before requesting service.
Request an appointment and Jimmy can review the system before recommending the next step.
Share what the system is doing — warm air, weak cooling, no cooling, an unfamiliar sound — along with the service address and a preferred time window.
Landers Air is appointment-based. Submitting the form sends an appointment request; a time is not confirmed until Landers Air follows up.
Recommendations come after the system is reviewed. Repair is considered before replacement when repair is the practical path forward.
Landers Heating & Air Service provides AC repair in Newport News and serves customers throughout the greater Hampton Roads Peninsula, including Hampton, Williamsburg, Yorktown, Poquoson, Gloucester, Hayes, and Seaford when scheduling allows.
Whether a specific address is a fit is confirmed when Jimmy follows up after a request comes in.
Request an appointment or call Landers Heating & Air Service.